Post by account_disabled on Jan 3, 2024 6:39:09 GMT
The necessary speed. On the retention side, we began large projects such as the creation of Success Milestones, which involved the entire company, and the creation of the Professional Services team. We were greatly inspired by the experiences of Gui , RD (which he shares in this incredible post ) and achieved expressive results. Our global average churn reached 3.8% (up from almost 5.5% in Q1). Today, in segments such as Mid Market and Enterprise, for example, we already have a churn very close to zero and an NPS in a state of the art. We know that there is still a lot to improve, but quarter after quarter we made progress: new cohorts of increasingly better clients and we continue to make continuous progress.
Product changes in 2016 In addition to recruiting, training and Special Data segmentation efforts, in 2016 our product also made enormous progress in adapting to the demands and needs of our customers. We doubled the number of developers on our content marketing platform and managed to accelerate quite a bit. history of Rock Content We deliver several new features such as: Rock Analytics, to help marketers better understand and project their content marketing returns; Our management and recruitment functionalities for writers.
Increasingly improve the user experience and quality of the content delivered; Integrations with social networks, to maximize the distribution and visibility of our clients' content; Improvements in processes, to prioritize communication between clients and Rock; A new text evaluation mechanism, to guarantee greater quality of content, (details below). Content quality To guarantee results for our clients, we need to deliver 2 things to them: Quality content; Results (Aka traffic and lead generation). Because we know that quality content generates more traffic and leads, we focus on finding ways to constantly maximize quality. The first challenge was to create an efficient content quality evaluation mechanism.
Product changes in 2016 In addition to recruiting, training and Special Data segmentation efforts, in 2016 our product also made enormous progress in adapting to the demands and needs of our customers. We doubled the number of developers on our content marketing platform and managed to accelerate quite a bit. history of Rock Content We deliver several new features such as: Rock Analytics, to help marketers better understand and project their content marketing returns; Our management and recruitment functionalities for writers.
Increasingly improve the user experience and quality of the content delivered; Integrations with social networks, to maximize the distribution and visibility of our clients' content; Improvements in processes, to prioritize communication between clients and Rock; A new text evaluation mechanism, to guarantee greater quality of content, (details below). Content quality To guarantee results for our clients, we need to deliver 2 things to them: Quality content; Results (Aka traffic and lead generation). Because we know that quality content generates more traffic and leads, we focus on finding ways to constantly maximize quality. The first challenge was to create an efficient content quality evaluation mechanism.